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Classroom Courses


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eLearning Online


Effective Claims Management (ECM)

Classroom Course

This two-day course is designed to assist companies in the development of their post-injury management systems so that injured workers can return to work in a safe, beneficial and timely manner.

Course topics include:

  • respect in the workplace
  • duty to accommodate
  • WCB statistics for the construction industry
  • benefits of an effective claims management program
  • steps for implementing a claims management program
  • WCB assessment, resolution and appeals processes
  • modified work programs
  • rehabilitation and outreach services
  • accident reporting and responsibilities
  • tips to reduce WCB costs




To request a refund or transfer, notification must be received two (2) business days prior to scheduled course date or payment will be forfeited.

Using the student entrance please check the board/TV screen and report to your assigned classroom. Check-in starts at 7:30 am. The course begins at 8:00 am.
Government-issued photo ID is required for course attendance.
Effective Claims Management


Member:$100.00 ea. Associate Member:$125.00 ea.Non-member:$425.00 ea.

The ACSA offers a range of prices based on membership status. For information on membership click here.